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Shipping Ebay Items To Customers

(category: Ebay, Word count: 246)
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If you stock the products that you sell on eBay, as

opposed to drop shipping, you probably spend a

great deal of time and money shipping items to your

customers. If you are a big success on eBay, this

could quickly become a problem. Organize your

shipping practices before they get out of control!

Keep stamps, packing materials, and boxes on

hand. You can have these items delivered to you,

which will save you a lot of time. Use large padded

envelopes instead of boxes whenever possible. These

envelopes are easier to handle, and usually cheaper to

purchase. Furthermore, they often weigh just a little

less than cardboard boxes do, which will save a bit of

money on the postage. Purchase stamps and packing

materials online. Not only will you save time, you will

save money as well.

If you ship a lot of packages, purchasing your own

set of postage scales will increase your efficiency -

the expense will more than pay for itself. Other items

you should invest in include a rubber stamp, label

printing software, a good printer, and labels. Either

use a stamp for the return label, or keep a large

stock of pre-printed return labels. All you need is a

plan and a little bit of organization to successfully

ship your eBay items.

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Getting Started On Ebay

(category: Ebay, Word count: 595)
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You've probably heard about how much money can

be made on eBay. With dreams of quick riches and

easy money, you are probably ready to jump in with

both feet - right now! The best thing you can do if

you are serious about making money with eBay,

however, is to slow down. In fact, just stop for a

minute. Don't rush straight in. Take your time, and

do it right.

eBay has over 100 million members. Think about

that number for just a minute or two. When you get

your eBay business set up, that is how big your

customer base will be - instantly. 100 million people

- 100 million people who are just waiting for you to

get set up and running so that they can throw money

at you! Well, not quite. It is true that there are over

100 million members, but at this point, they don't

know that you exist. In fact, no matter how well you

do on eBay, most of them will never know that you

exist. 100 million is a very large number.

The most successful eBay sellers started out as

buyers - and you should too. This will give you a

sense of how everything works. It will also show you

how things are from the buyer's side of the fence.

Let's call this period of time 'consumer research.'

You are literally studying how eBay works, from a

customer's point of view. You may not realize this,

but this eBay buyer experience will

actually make you a much better seller - right from

the very start.

Really pay attention to the customer service you

receive from the buyer. Think about how you want to

be treated as a buyer, and take notes. Take your

time during this process. Interact with the sellers.

Get involved in hot auctions to see what they are

like. In your spare time, start making notes about

the hot items that you see. These notes will come

in handy later.

eBay works just like any other business. You have

to determine what people want to buy before you can

hope to be successful. There are very specific items

that sell really well on eBay - you just have to figure

out what those items are. There are many

resources for finding out this information. Start with

the lessons that eBay offers to their sellers.

Strongly consider attending the eBay University as

well. This is the next step in the process. After you

have had the eBay buyer experience, it is time to

learn how to be an eBay seller.

Read all of the information eBay provides for you at

the site. The information is free and you will learn a

great deal from it. Take full advantage of this - before

you start setting up your first auction or your eBay

store! By reading through all of the resources, you

will avoid making numerous mistakes that so many

before you have made. This is another step towards

building a successful eBay business. Once you've

made it through the learning process, you should

know everything you need to know to get started

with a money making eBay business of your very

own.

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Using Paypal On Ebay

(category: Ebay, Word count: 458)
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PayPal and eBay were made for each other - and now that eBay own PayPal, using them together is getting even easier.

What is PayPal?

People with PayPal accounts can send money to each other securely online. You can deposit money in a PayPal account from a bank account or a credit card, and withdraw money to your bank account. It is the most common way of paying on eBay, as well as being in widespread use on the rest of the Internet.

Opening a PayPal Account.

It's very easy to get a PayPal account. Just go to www.paypal.com and click the 'Sign Up' link. As a buyer, you should get a Personal account - you can always upgrade later if you decide to start selling. Then all you need to do is enter your address, phone number and email address, and create a password, and two secret questions. You'll be emailed a confirmation, and then you're done!

If you want to deposit money into the account now, then you need to register a credit or debit card or your bank details, and if you want to withdraw money then you need to register your bank details. There's no need to do anything like that just yet, though.

Paying with PayPal.

Paying with PayPal is very simple. When you win an auction and click 'Pay Now', you'll be given a list of payment methods the seller accepts. You should always check what the seller accepts before you bid, as there are still some sellers who won't take PayPal. If the seller does accept PayPal, it will already be chosen for you on the payment page.

Now you just need to press 'Next', type in your PayPal username and password and confirm the amount you want to pay. The first time you pay with PayPal you will need to enter the details of your card or bank account, but after that it will remember for you.

Becoming Verified.

You might have noticed that there is a limit to how much money you can send or withdraw using PayPal before you need to be verified. Verification has two steps. First, PayPal deposit some very small amounts of money in your bank account and you need to tell them how much they deposited. Second, they need to phone you to confirm your address and phone number. Once you've done that, all the limits on your account will be lifted. Log in at paypal.com and click on 'Get Verified' for more information.

While you've been paying for your items, what you might not have realised is that eBay occasionally offers money off coupons. But where do you get them? The next email tells you all about it.

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Introducing The New Ebay Buyer S Credit Program

(category: Ebay, Word count: 526)
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In an effort to compete with more 'traditional' shops, eBay has started to offer finance agreements though PayPal for expensive items. This means that, if the seller decides to offer it, you can now spread the cost of an item into affordable monthly payments.

This is good for buyers, good for sellers, and good for eBay. Buyers can get the kind of credit agreements they're used to in shops. Sellers can make their items more attractive to buyers who might not have all the money then and there, but eBay still pays the sellers upfront - they don't have to wait to be paid each month or anything like that. Buyers make their monthly payments to PayPal's credit provider instead.

The APR of the Buyer's Credit program is currently 12.9%. You can pay back $999 or more over 12 months, or $1,999 or more over 24 months. There are also interest-free options for purchases of $199 or more over 3, 6 or 12 months.

The reason why some of these credit offers sound better than others is that it is up to the seller to decide how good the credit offer should be and pay extra to PayPal to offer it. To give their buyer the best promotion, for example, of no interest for twelve months, the seller must pay 3.75% of the item's cost to PayPal.

Basically, this means that sellers pay less when the buyers pay interest, and sellers pay the cost of the interest on the interest-free offers. PayPal makes its interest either way, buyers are happy to get credit, and sellers are happy to sell more.

Can I Get This Credit?

On items over $199, Buyer's Credit is now being automatically offered to buyers in the USA only. Just click the link when you buy something for more than $199 and you will be taken through the application process, which includes a 30-second check on your credit history. Then you just go through the buying process as normal, and you get your item before you've paid a penny.

Why are eBay Offering This?

eBay say they want to "level the playing field", to allow eBay businesses to compete with the big chain stores, and they also want to promote PayPal as a payment method. Relatively few buyers can afford the more expensive items on eBay all at once, and so the introduction of Buyer's Credit seems likely to significantly increase prices and sales at the higher end of the market.

It is worth noting that you can use Buyer's Credit anywhere PayPal is accepted, not just on eBay. PayPal say it's "like a credit card - minus the card!" You don't get a card number - you can pay with credit with just your email address and password.

The only thing left to do now, then, is find the best deal for that really special item - the expensive thing you've been wanting for ages but could never afford. But how can you be sure you're getting the best price? Try our tips and tricks for eBay searching, in the next email.

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Ebay Sellers How You Can Use Completed Searches To Your Advantage

(category: Ebay, Word count: 643)
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eBay Sellers: How You Can Use Completed Searches to Your Advantage

Are you an eBay seller? If so, are you successful at what you do? Perhaps, the better question to ask yourself is if you are making a profit selling on eBay? If you aren't, there are a number of steps that you can take to increase your chances of making a sale.

When it comes to improving your chances of making a sale on eBay, your first impulse may to be change the way that your eBay items are listed for sale. For instance, it is often suggested that you upload detailed pictures of your items, provide detailed descriptions and such. While you will want to try doing so, you will also want to focus on the items that you are trying to sell. Your problem, with making a profit on eBay, might be the items that you have listed. If you have a poor quality item, you may not be able to sell it, but you would still be responsible for paying your eBay fees. In this case, you will not only be unable to make a profit, but you may also end up losing money.

When it comes to knowing which items you can profit from selling on eBay, there are many sellers who think that it is impossible to do. While it may seem impossible, it isn't. Before actually trying to list a particular item for sale online, like an old music CD, you can check to see if that item has been sold on eBay before. If that particular item was sold before, you can also figure out exactly how much money it sold for! This will give you a good idea as to whether or not it would be worth it for you to spend the time creating your auction listings and paying eBay's fees. Although the decision as to whether or not you still want to post your item for sale is yours to make, it may give you inside information; inside information that you will want to take into consideration when making your decision.

To perform a search of completed auctions, you will want to perform an advanced search. The link to the advanced search form can be found by eBay's traditional search box. The only thing that you will to do differently is check the box labeled "Completed Listings Only." Your results will include auctions that meet your searching criteria, but that have already been completed. If an item sold, its price will be outlined in green print. If an item did not sell, the asking price will be outlined, but in red print. As previously stated, performing an eBay completed search gives you the ability to tell whether or not you have a good seller on your hands.

In fact, you can not only use a completed listing search to determine if an item you already have is worth money, but you can also use this eBay tool to help you make money. If you are like many eBay sellers, there is a good chance that you are always on the lookout for great deals, bargains, or antiques. Familiarizing yourself with popular eBay items, ones that can be considered "hot sellers," is a great way to make yourself a profit on eBay. Should you have the ability to do so, you may want to have a partner at home looking up eBay completed listings, while you are out shopping for items to sell at yard sales, flea markets, or thrift stores.

Performing an eBay completed listing search will only take a few minutes of your time. Despite only taking a few minutes of your time, eBay completed searches can help you make money as an eBay seller, not lose it.

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Using The Ebay Security And Resolution Center

(category: Ebay, Word count: 219)
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Whether you are an eBay buyer or a seller, problems

may arise at some point. That is why the eBay

Security and Resolution Center was created. Even

if you have never had a problem on eBay, and you

don't expect to, a visit to this eBay resource can be

very enlightening, and it may even help you to

protect yourself in all of your online activities.

If you do not receive an item that you bought from

eBay, this is where it is reported. The same is true

if you sold and shipped an item and did not receive

payment for it. But there are many other ways to

use the security center as well. You can learn how

to protect yourself from identity theft, how to protect

your eBay account and the eBay guidelines that

are designed to make everyone's buying and selling

experience safe and enjoyable.

If you are an eBay seller, you will learn how to

become a trusted seller, which will ultimately bring

you more profits. There is something for everyone at

the eBay Security and Resolution Center - even if

you have never had a security problem at eBay.

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When Things Go Wrong How To Resolve Ebay Disputes

(category: Ebay, Word count: 552)
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eBay has quite an intricate and long-winded dispute resolution procedure. In this email, I'll try to break each step down for you, so you can see what's involved and how long it takes.

As an example, let's go through what you would do if you paid for an item but didn't receive it from the seller.

Before you open a dispute: Give the seller a chance to send the item before you get ahead of yourself and open a dispute. If you're concerned about how long the item is taking to arrive, the first thing you should do is send a polite email to the seller saying that you haven't received it and asking whether they have posted it. You should also check your own email address in eBay's options, to make sure that the seller can reply to you. As a last resort before opening a dispute, you should try to call the seller on the number eBay has for them. You might have to pay long-distance charges for the call, but that's better than dragging the auction through mediation for months.

Step 1 - You open an Item Not Received dispute: You can do this here: http://feedback.ebay.com/ws/eBayISAPI.dll?InrCreateDispute.

All you need to do is enter the item number and say that you did not receive the item.

Step 2 - eBay contacts the seller: eBay sends the seller an email that tells them that you've said you didn't receive the item. Then can then choose to tell you one of three things: that your payment hasn't cleared yet, that the item is in the post, or that they'll give you your money back. The seller can also tell eBay that they would like to send you a message.

Step 3 - You talk to the seller: You try to work out what's happened directly with the seller, sending messages back and forward. Hopefully they'll agree to give you a refund for the sake of their feedback, or your item will turn up in the post during this time.

Step 4 - Closing the dispute: After 30 days (or 10 days if the seller didn't respond), you have two options to close the dispute: either you were satisfied or you weren't. If you weren't satisfied, then you can claim under eBay's purchase protection program for up to $200.

Independent Dispute Mediation.

If you don't want to go through eBay's own process, and especially if the auction was for a high-value item, then you can use a third-party mediator. eBay recommend SquareTrade, at www.squaretrade.com, who provide mediation to many websites where there are buyers and sellers. They will contact the seller on your behalf and then mediate as you negotiate what to do from there.

Sellers who are committed to going through SquareTrade's mediation for any disputes can sign up to display the 'SquareTrade seal' on their auctions. This gives their buyers $250 fraud protection, and shows that their identity has been independently verified so they are who they say they are.

When your sellers aren't in such good standing, though, you need to be careful to avoid being a victim of fraud. There are a few scams that you especially need to look out for - we'll cover them in the next email.

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An Ebay Seller S Checklist

(category: Ebay, Word count: 554)
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Being a seller is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. This simple checklist will help you keep on top of things.

Have you found out everything you possibly could about your items? Try typing their names into a search engine - you might find out something you didn't know. If someone else is selling the same thing as you, then always try to provide more information about it than they do.

Do you monitor the competition? Always keep an eye on how much other items the same as or similar to yours are selling, and what prices they're being offered at. There's usually little point in starting a fixed price auction for $100 when someone else is selling the item for $90.

Have you got pictures of the items? It's worth taking the time to photograph your items, especially if you have a digital camera. If you get serious about eBay but don't have a camera, then you will probably want to invest in one at some point.

Are you emailing your sellers? It's worth sending a brief email when transactions go through: something like a simple "Thank you for buying my item, please let me know when you have sent the payment". Follow this up with "Thanks for your payment, I have posted your [item name] today". You will be surprised how many problems you will avoid just by communicating this way.

Also, are you checking your emails? Remember that potential buyers can send you email about anything at any time, and not answering these emails will just make them go somewhere else instead of buying from you.

Do your item description pages have everything that buyers need to know? If you're planning to offer international delivery, then it's good to make a list of the charges to different counties and display it on each auction. If you have any special terms and conditions (for example, if you will give a refund on any item as long as it hasn't been opened), then you should make sure these are displayed too.

Have you been wrapping your items correctly? Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand-writing addresses. Oh, and always use first class post - don't be cheap.

Do you follow up? It is worth sending out an email a few days after you post an item, saying "Is everything alright with your purchase? I hope you received it and it was as you expected." This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run.

Being a really good eBay seller, more than anything else, is about providing genuinely good and honest customer service. That's the only foolproof way to protect your reputation. Of course, you might be wondering by now whether it's really worth all the hassle to get a good reputation on eBay. Won't people buy from you anyway, and couldn't you just open a new account if it really comes down to that? Our next email will set you straight.

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Common Ebay Scams To Be On The Lookout For

(category: Ebay, Word count: 760)
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Are you looking to start buying on eBay? If you have never used eBay before, you may not necessarily know that it is relatively easy to fall victim to an eBay scam. While eBay is considered a safe place to shop online, there are a number of eBay scams that you should be on the lookout for. Knowing what these scams are, before you start shopping on eBay, will help to reduce or completely eliminate your chances of becoming a victim.

Before we start to examine some of the most common eBay scams that you should be on the lookout for, it is important to mention why those scams exist. eBay is considered an online market place or an online auction website. Just about anyone with an internet connection and an eBay account can start eBay sale auctions. This is what makes it possible for scammers to trap innocent shoppers like you. While eBay does work to combat these scams and eliminate the individuals behind them, there are some people who slip through the cracks. That is why you will always want to be on the lookout for eBay scams.

Speaking of common scams to be on the lookout for, one of the most common scams involves selling a product that the seller actually doesn't have. This type of scam is sometimes difficult to spot, but there are signs that you should look for. When posting an eBay auction, an eBay seller should have pictures of the item or items that they are selling or at least accurate descriptions. With some items, such as books, CDs, or movies, eBay sellers are given the option of using a stock photo; one that is provided by eBay. All other items should have a genuine photo, taken by the seller. If not, you may want to refrain from making the purchase, as it may mean that the seller isn't even in possession of the item or items that they are trying to sell you.

In addition to selling items that they don't even have available, another common eBay scam involves lying about the items that they do have. For instance, there are some eBay sellers, although a small number of them, who claim that they have an item, like a car radio, which is in brand new condition, but it isn't always. It is not uncommon for some eBay seller to outright lie or strength the truth a little bit. Unless you have a watchful eye, you may not find out until it is too late. That is why it is advised that you not only purchase items from eBay that are accompanied by pictures, but that you also examine those pictures. You will want to try and see if something really does look new or if it is in "like new," condition.

Another common eBay scam that you will want to look for involves those who want your personal information. This type of scam is implemented in two different ways. First, there are a small number of sellers who tell you that they need your credit card information, but they shouldn't. Whether you pay by PayPal, personal check, or money order, you shouldn't give out any personal information to any eBay sellers, even if you are buying an item from them. If you are not using PayPal, just send a check or money order to the address given to you, nothing else needs to be done.

The second eBay scam that involves trying to get your personal information is phishing. Phishing scams are increasing in popularity, making it easier to fall victim to one. With phishing scams, a scammer sends out an email that looks like it is from eBay. The email is often accompanied with a message stating that something is wrong with your account and that you need to click on the attached link, sign in and fix it. This is a scam. What they are trying to do is get your eBay account information. Once that has been done, they may have access to stored personal account numbers, as well as the ability to use your eBay account to make fraudulent purchases.

The above mentioned eBay scams are just a few of the most common ones that you may run across. Although there are those on eBay who are trying to scam or take advantage of you, the chances of falling victim to a scam on eBay are actually quite low, as long as you proceed with caution.

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